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MindSmith is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying relevant accessibility standards to ensure we provide equal access to all of our users and clients.

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Website Accessibility
We have adapted our website and digital services in accordance with WCAG 2.2 guidelines, and have made the site accessible to the level of AA. Our digital content has been designed to work with assistive technologies, such as screen readers and keyboard navigation. As part of this effort, we have:

  • Used automated accessibility testing tools to identify and fix potential accessibility issues

  • Set the language of the site for proper screen reader operation

  • Established a logical content order across all pages

  • Defined clear heading structures throughout the site

  • Added descriptive alternative text to all images

  • Implemented color combinations that meet the required 4.5:1 contrast ratio

  • Reduced the use of motion and animation on the site

  • Ensured all videos include captions and audio descriptions

  • Provided transcripts for audio content

  • Made all downloadable files accessible

  • Created forms with proper labels and error notifications

  • Ensured all interactive elements are keyboard accessible

  • Added ARIA attributes where necessary to enhance screen reader compatibility

Service Accessibility

Beyond our digital presence, MindSmith is committed to providing accessible services to all clients:

  1. Our performance optimization methodologies can be adapted to accommodate various disabilities

  2. Assessment materials are available in alternative formats

  3. Session materials can be provided in accessible formats upon request

  4. Virtual coaching sessions support captions and other accessibility features

  5. Our practitioners are trained in disability awareness and accommodation

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Our physical office locations have been designed with accessibility in mind:

  • Accessible parking spaces are available in close proximity to entrances

  • Entrances are equipped with ramps

  • Elevators are available in all multi-floor locations with audio announcements and braille buttons

  • Accessible restrooms are available on each floor

  • Service animals are welcome

  • Reception desks include lower sections for wheelchair users

  • Meeting rooms can be arranged to accommodate mobility devices

  • Clear paths of travel are maintained throughout our facilities

Third Party Content Limitations

The accessibility of certain pages on our site depend on content provided by third-party services. The following elements may have limited accessibility:

  • Payment processing pages provided by [Payment Processor Name]

  • Video conferencing tools for virtual sessions

  • Third-party assessment platforms

  • We are actively working with our partners to improve the accessibility of these elements and declare partial compliance with accessibility standards for these components.

Ongoing Improvements

Accessibility is a continual process of improvement as new content is added and new technologies emerge. We conduct regular accessibility audits and remediation efforts, including:

  1. Quarterly accessibility testing with assistive technologies

  2. Staff training on accessibility best practices

  3. Inclusion of accessibility requirements in our procurement process

  4. Regular review of our accessibility statement and policies

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Feedback and Contact Information

If you encounter any accessibility barriers on our website or in our services, or if you require additional accommodations, please contact our accessibility coordinator:

Name: Ishan Sharma
Telephone: +91 9810590272
Email: contactms@mindsmith.co.in
Office Hours: Monday to Friday, 11:00 AM - 7:00 PM IST

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We welcome your feedback and are committed to addressing accessibility issues promptly, typically within 3 business days of notification.

Additional Resources

For more information about our accessibility initiatives or to request accommodations for our services, please write to us at contactms@mindsmith.co.in

This accessibility statement applies to all digital properties owned and operated by MindSmith Health Services Private Limited.

Update

Last Updated on Mar 23, 2025

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